Returns & Exchanges

At ReGo Trading, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Please ensure all tags and packaging are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to start the return process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and include a copy of the packing slip or return authorization form.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.