Frequently Asked Questions
Everything you need to know about shopping with ReGo Trading.
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
ReGo Trading accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I contact customer support?
Our support team is available Monday through Friday via email at [email protected] or through our website's live chat feature.